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User guides- 4606 IP Telephone

  • Part 4: Call Handling Features

4606 IP Telephone Description

Call Handling Features

4

Introduction

Call-handling features are those you would use while a call is in progress or while making a call. They are those features which have a dedicated phone button, such as:

  • Conference
  • Hold
  • Redial
  • Speaker
  • Transfer
  • Mute

Each of the above features is described in detail in this section.

Conference

The Conference feature allows you to conference up to the maximum number of parties set by your System Administrator.

Adding another party to a call

1. Dial the first party, then press

The current call is placed on hold and you hear a dial tone.

  1. Dial the number of the next party and wait for an answer.
    1. Press
    2. again to add the new party to the call.
  2. Repeat Steps 1- 3 for each party you want to conference in to the call.
Adding a held call to the current call

1. Press

The current line and the held line lights flutter.

  1. Press the line button of the held call.
  2. Press

again.

All parties are now connected.

Dropping the last person added to the conference call

Press the Line/Feature button your System Administrator has designated as the "Drop" button.

The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you return to it.

Placing a call on hold

Press

The green light next to the held line blinks.

Returning to the held call

Press the line button of the held call.

The call is restored.

Mute

Mute

During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time during a call.

Preventing the other person on the line from hearing you

1. Press

The other party cannot hear you. The indicator light above

blinks

when Mute is active.

2. To reinstate two-way conversation, press

again.

Redial

The Redial (or, Last Number Dialed) feature automatically initiates dialing of the most recent extension or outside number dialed.

Redialing the last number called

Press

The last number dialed is automatically redialed.

Speakerphone

A two-way, built-in Speakerphone lets you place and answer calls without lifting the handset.

Your telephone may be set for the two-way Speakerphone or for the one-way, listen-only Speaker. Check with your System Administrator to see for which feature your telephone is set.

NOTE:

It is also possible to disable the Speakerphone feature. If your

Speakerphone does not operate as indicated, contact your System

Administrator to be sure your telephone’s Speakerphone is enabled.

Placing a call without lifting the handset or using the Speakerphone with any feature

1. Press

The Speaker/Mute indicator above

lights and voice control is

handled by the speaker.

  1. Place or answer the call, or access the selected feature.
  2. Adjust the speaker volume if needed by pressing

until you reach the

desired volume level.

As you press

, the display screen shows the volume level.

Changing from the speakerphone to the handset

Pick up the handset and talk.

The Speaker/Mute indicator above

goes off.

Turning the speaker on during a call

Press

The Speaker/Mute indicator above

lights. Both the speaker and

handset are now operational.

Turning the speaker off during a call

Lift the handset at any time.

The speaker and the corresponding indicator light turn off; voice control reverts to the handset.

Ending a call while the speaker is active

Press

The speaker and the corresponding indicator light turn off and the call terminates.

Transfer

Transfer

The Transfer feature lets you transfer a call from your telephone to another extension or outside number.

Sending a call to another telephone

1. With the call active (or with only one held call and no active calls), press

The call is placed on hold and its associated indicator light blinks; you hear a dial tone and the next available line activates.

  1. Dial the number to which you want to transfer the call.
  2. Remain on the line and announce the call; if the line is busy or if no one answers, return to the held call by pressing the line button on which it is being held.
  3. Press

again.

The call is sent to the extension or number you dialed. A two-second display message indicates the transfer is complete.

5. Hang up your handset.

 

 


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