Outbound Call Management

Total Cost of Ownership

With a detailed understanding of costs across all your telecommunications you can to optimise the total cost of ownership. We provide you with the tools to asses and evaluate administration time, network abuse, office to mobile calls, VoIP, etc.

Consolidated Billing

We can greatly reduce administration time by consolidating the management and billing of multiple sites, multiple services and multiple providers.

Call Analysis

Our billing services provide valuable call analysis reports; a comprehensive set of Standard Call Reports is issued monthly with bills and can be accessed via the Internet using our online reporting tool. The online reporting tool provides daily updates of call data and the added capability to change User Admin and set up e-Alerts.

Management Alerts

The e-Alerts services provides emailed warnings of network misuse. Alert criteria are set to monitor specific user behaviour e.g. 'alert all extension numbers that make calls costing over £5'. When the alert is triggered, the administrator receives an immediate email alert and report on the event.

Indirect Access

Indirect Access allows your telephone calls to be routed automatically over an alternative network provider, in order to achieve the most cost effective solution. This is achieved using Least Cost Routing (LCR) or Carrier Pre-selection (CPS). We will ensure that your calls are captured and billed through us and not by your incumbent provider.

Direct Access

This service provides a clear, reliable and highly cost-effective solution for all your national and international voice, fax, data and mobile communications; our bespoke tariffs guarantee you receive the best savings on local, national, international and mobile calls.

Network Provisioning

We carry out the arrangements to migrate your service from your existing provider and will ensure that you receive only G3 Network Service bills following the transfer date.

We will manage the provisioning process for you, providing a seamless transition from your existing provider.

Calling and Network Services

We offer an extensive list of; Line, Network and Messaging feature and service options that enhance the performance and productivity of your telephone system. These features and services provide facilities to prevent certain types of call, provide answering services and to share calls between people. Many of the services may be used together to provide greater flexibility. .