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Inbound Call ManagementInbound Call ManagementInbound calls from customers, and potential customers, is the most important part of your business communications, and these calls must be handled quickly and efficiently. The last thing any business needs is costly and inflexible call management hardware and software. We offer a range of intelligent network-based inbound call services at a fraction of the cost of alternative solutions. |
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Inbound Call Management - UK and IrelandIn addition to an innovative range of Inbound Call Services, we can provide customised communications solutions to support your customer relationship activities. For example: Disaster Recovery A package of call queuing, transferring and load balancing features combine to provide a two-phase DR service, ensuring customer contact is maintained whilst staff are in transit and on arrival at the new site. Call Recording Inbound and outbound call recording can be deployed on demand using the telephone keypad. When activated mid-call, the system will retain the whole of the conversation. Order Processing and Payment An auto attendant facility captures numerical information (e.g. credit card details) and short message recordings (e.g. name and address) to process transactions simply and efficiently PLEASE NOTE- THIS DOMAIN IS NOW FOR SALE-please contact us at: info@elementalcreative.co.uk for advertising opportunities |