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Cisco Contact Management ToolThe contact management is a service that enables the creation of customisable directories, extending the functionality of Cisco Systems Callmanager Express (CME). It allows users to add/delete/modify public and personal directories through a web interface and/or directly through XML on the IP phones. Import firm contacts through .csv files, add single contacts, create personal directories and contacts and organize them in folders through a simple web interface. Users can search desired contact, call, modify, delete it or add new ones. |
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Cisco Contact Management Tool - UK and IrelandBenefits • The service offered is fully aligned with the innovative approach of the IP Telephony solution based on Callmanager Express (CME) of Cisco Systems. • Flexible and performing. Completely Web based allows an easy management and customisation of each user's personal directories as well as public ones. It is fully integrated with XML capabilities of Cisco IP Phones and with the internal directory of the CCME. • Allows to store and manage a virtually unlimited number of public and personal contacts that can be easily accessed through the XML menu' available on the IP Phones. • Fully integrated with Stonevoice Application Suite (SAS). • No needs for Hardware integration and it runs on a standard Personal Computer: • No additional data interfaces on the router • No telephone cables |