-------------------------------home > avaya > Avaya Witness IP-based recording solution
services

Avaya Witness IP-based recording solution


This IP-based recording solution allows recording of IP endpoints, as well as digital and analogue endpoints, without extra wiring to the telephone. Thus, the same software-based solution can accommodate digital, IP, analogue, and mixed environments, making it a protected investment through the migration to IP.

Call Recording becomes just another service on the network. Witness and Avaya have enabled call recording to be a software-based application that can be installed on customer provided, standards-based servers running industry standard operating systems. This can result in a lower total cost of ownership, lowered administrative costs and improved operational efficiency.



Avaya Witness IP-based recording solution- UK and Ireland


Benefits

• Helps improve business efficiency by recording and sharing best practices in a contact centre.

• Retrieve recordings to resolve disputes or unclear transactions.

• Provide protection against threatening and abusive calls.

• Ability for executives and knowledge workers to record and share important phone calls.

• Provides a low-cost alternative for meeting recording.



PLEASE NOTE- THIS DOMAIN IS NOW FOR SALE-please contact us at:
info@elementalcreative.co.uk for advertising opportunities

Contact Us